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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawnell Clayborne

Shawnell Clayborne

October 1, 2024

5  out of  5
rating by Shawnell Clayborne
"Mrs. Loretta was so helpful and nice she really helped me and my husband save a lot of money Thanks Mrs.Loretta I will be sending more people to State Farm 🫶🏼"
We responded:
"Thank you! A referral is the greatest compliment that we can receive. And we have a referral program to benefit customers like you. "
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Tiffany Marsh

September 27, 2024

5  out of  5
rating by Tiffany Marsh
"Very friendly and professional and went the extra mile to make sure we had the life insurance we needed."
We responded:
"Our office believes that life insurance is very important for the families that we insure. Thanks for taking the time to leave us a review. "
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Rebecca Hamilton

September 27, 2024

5  out of  5
rating by Rebecca Hamilton
"Dustin Loudermilk quoted me for my 2017 Sonata earlier this year. He made the process super easy, and seemed happy to do so!"
We responded:
"He is great at his job, and he really enjoys helping people."
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Seth Sto

September 26, 2024

5  out of  5
rating by Seth Sto
"All I can say is you will get nothing but excellence with Loretta and her amazing life insurance policy's. Loretta has put me at an ease of mind with my new plan and is always there to help things benefit me more. Loretta is a golden standard when it comes to insurance agents and I am so grateful she is mine. Thank you all for all the hard work!"
We responded:
"Seth, I can't tell you how much your kind words mean to me and our whole team. We love Loretta and everything you said is true. She comes to work with that wonderful mindset each and every day. "
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Heather Jones

September 19, 2024

5  out of  5
rating by Heather Jones
"Cindra provided excellent service. She's really took the time to make sure I was getting the best policy for my money. Very happy with my policy!"
We responded:
"Heather, we have always enjoyed helping you. People like you make our jobs easy and enjoyable. "
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Craig RWB

September 17, 2024

5  out of  5
rating by Craig RWB
"I had emailed Patty Heath and was reached by Loretta to discuss some information I was requesting. I returned the call and Loretta went above and beyond providing me the information. Thanks for a great job!"
We responded:
"Craig, we thank you for being our good customer! Loretta is our expert in the information that you requested. She loves helping people."
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Lorraine Thornhill

September 9, 2024

5  out of  5
rating by Lorraine Thornhill
"Loretta was very helpful and also very patient 🙂"
We responded:
"Lorraine, it has always been a pleasure to serve you."
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Scary Jelly

August 30, 2024

5  out of  5
rating by Scary Jelly
"Patty Heath Agency is always amazing - professional and knowledgeable. Enjoyed working with Dustin Loudermilk."
We responded:
"We enjoy working with Dustin also. He makes things simple and easy. Great guy. My whole team is always training so that we can give you the best service possible. "
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Hines Grandkids

August 29, 2024

5  out of  5
rating by Hines Grandkids
"Dustin helped me today save 800$ on my home and auto policies. He was very knowledgeable and his customer service was second to none. I will be recommending him to anyone who needs Insurance in the future."
We responded:
"We are so happy to have you join the Patty Heath Agency family. Yes, we are so lucky to have Dustin. He is very good at his job, a natural. I look forward to meeting you as well!"
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Abigail H

August 24, 2024

5  out of  5
rating by Abigail H
"I went in not long ago to get set up on my first personal plan and Dustin was extremely helpful! Having him help relieved a lot of anxiety going into the situation because he’s a chill guy who knows what he’s talking about so he was able to explain it all back to me in a way that was massively reassuring! Overall was a great experience! 10/10 would recommend to friends and family"
We responded:
"Abigail, this review means so much to all of us. Thank you for sharing your thoughts. Dustin and the rest of the team will be there for you. "
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Sammie Tibbs

August 23, 2024

5  out of  5
rating by Sammie Tibbs
"Excellent services"
We responded:
"We welcome you to our agency family!"
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Wyatt Marshall

August 13, 2024

5  out of  5
rating by Wyatt Marshall
"Dustin was able to help me get a new quote on car insurance, was a great help!"
We responded:
"Yes, Dustin is great at helping people and we are lucky to have him to do the quoting. Thanks for the review."
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James Mckay

July 17, 2024

5  out of  5
rating by James Mckay
"Dustin was very helpful when getting me a quote. Ended up saving over $80 a month while switching to more coverage. Very friendly staff."
We responded:
"Dustin is a great addition to our team. We all get excited when we save our customers money. And we know that you will get good service along with more coverage and less cost. It's our mission in life! "
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Tamika Carter

July 16, 2024

5  out of  5
rating by Tamika Carter
"Loretta is very attentive and gets you the best deal for what you need"
We responded:
"Thanks Tamika, Loretta enjoys taking great care of everyone. She really appreciates customers like you, and I do as well!"
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BOBBY BOYD

July 11, 2024

5  out of  5
rating by BOBBY BOYD
"I was extremely pleased with the service I received from this State Farm agent. She was courteous,knowledgeable and patient while helping me to resolve my insurance needs. Thank you Cindra!!!😁"
We responded:
"Welcome to our agency! We are thrilled to have you. "
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Carmen Barrera

July 2, 2024

5  out of  5
rating by Carmen Barrera
"My experience has been excellent. Shelby and Loretta are very helpful and courteous. They always take care of all my inquiries, and insurance services. I had the pleasure of also meeting Patty Heath during my last visit to the office. I have always leave them very satisfied with their work. Highly recommend them!"
We responded:
"Carmen, it was my pleasure to chat with you as well. I am so fortunate to have Shelby and Loretta on our team. They really do care about our policyholders. Thank you for the review and I hope to see you again soon. "
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cynthia pettiford

June 21, 2024

5  out of  5
rating by cynthia pettiford
"Ultimately surprised at the amount I saved on bundling always seen the commercial but never took the step to do. It had State Farm for over 30 years home insurance but never bundled now I’m saving tons."
We responded:
"Dustin was so happy about getting to save you so much money. We love our jobs!"
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camille meyers

June 17, 2024

5  out of  5
rating by camille meyers
"Kevin took care of needs and professional every time I come in"
We responded:
"We love seeing you and taking care of you. It's always a pleasure. "
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It’s Ciera•ᅩ•

June 13, 2024

5  out of  5
rating by It’s Ciera•ᅩ•
"Shoutout to Dustin! He helped me so much getting my renters insurance together for my first apartment! Thank you again Dustin!"
We responded:
"I agree, it's great having Dustin on our team. "
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Brice Duncan

June 11, 2024

5  out of  5
rating by Brice Duncan
"Thanks so much!"
We responded:
"You are so welcome. We appreciate having you as a part of our State Farm family."
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Skylar Hanna

June 10, 2024

5  out of  5
rating by Skylar Hanna
"Loretta was very thorough and helpful, made sure that we were getting the best deals possible"
We responded:
"She loves to save people money!"
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Amah Kissimbo

June 7, 2024

5  out of  5
rating by Amah Kissimbo
"It was a really amazing experience. Dustin and the other agents were really helpful making sure I got the best service that would benefit me. if I could rate it 10 starts I would!"
We responded:
"Amah, it was my great pleasure to meet you. We all look forward to working with you in the future as we watch you continue to succeed. "
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vivian beard

May 29, 2024

5  out of  5
rating by vivian beard
"Loretta was efficient and detailed and friendly! Very professional service!"
We responded:
"Loretta enjoyed the chance to work with you!"
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Jacqueline Pierre-Louis

May 23, 2024

5  out of  5
rating by Jacqueline Pierre-Louis
"Everything was great. Good customer service. Everyone was helpful. I like coming here. Great staff!!"
We responded:
"We like having you! "
Profile photo of Shawnna Daniels

Shawnna Daniels

May 21, 2024

5  out of  5
rating by Shawnna Daniels
"Great customer service and very friendly! I recommend Patty Health State Farm. I have been a client for over 30 years! Ask for Loretta when you call! She is the best!"
We responded:
"Shawnna, thank you. You have been a customer for a very long time and we appreciate you. It's always been a pleasure to work with you. "