
State Farm® Insurance Agent Patty Heath
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Junior Jackson
September 10, 2025
"Ms. Shelby gave me a nice quote for my car and renters insurance. She is the GOAT.( Greatest of all time)"
Mark Chambers
September 9, 2025
"Very helpful customer service people at this office! Knowledgeable and they check in on you and call you from time to time which we appreciate that thank you guys 5 star !"
Ari lopez
September 5, 2025
"My rep agents name is SHELBY and she is awesome to the core. She is always there when I need her and that is the best thing you can ever do for people thank you SHELBY for who you are. She also directed me to her manager Kevin he gave me so much information and insight that I refuse to go anywhere else. State Farm is the way to go."
"Ari, as a business owner you have made my day! Shelby is so dedicated and Kevin is extremely knowledgeable. I am so lucky to have these two as part of my team that I love so much. Thanks for taking the time to share your thoughts. "
Matthew Good
September 3, 2025
"Patty was excellent to work with!"
"We love what we do, mostly because of people like you! "
Karen Sirk
August 28, 2025
"Loretta was very pleasant and went above and beyond to make sure I understood the new policy"
"We really like to let the customers know what they just purchased, and we also want to help them spend their insurance dollars wisely. "
Yana Alekseyev
August 20, 2025
"Love the office patty has wonderful people"
"Yana, you are the best and thank you for the beautiful orchid for all of us and our customers to enjoy!"
C Patrick Keegan
August 19, 2025
"I talked with Loretta regarding whether State Farm would insure a home that had a cedar shake/shingle roof. Loretta checked with the State Farm home office and plugged into her computer the information for a hypothetical home to provide the answer to my question. She exceeded my expectations to make sure the information she gave me was accurate. Loretta was very professional, pleasant and easy to work with . She clearly explained all the information she was using for her evaluation to make sure I understood the basis. She answered all my questions clearly and completely. I am very happy with the help Loretta provided."
"Thank you for taking the time to review Stacy. She has 16 years of State Farm experience, she is thorough, and she is just so very smart. We are lucky to have her on our team. She genuinely cares about customers and I suspect that you are a pleasure to do business with!"
Paul Cailleteau
August 6, 2025
"Loretta was amazing setting up my auto and home insurance, answered all my questions and found the best deal! Thanks!"
"She is amazing! And so are you for taking the time to share your thoughts. We look forward to being your State Farm office. "
Teresa Joyner
August 4, 2025
"Thank you so much Stacy Whiteside for helping my daughter's boyfriend get insurance. You went above and beyond helping Blake get approved and on a great policy. All you hard work and diligence is greatly appreciated."
"We get so excited when we are allowed to help generations within families :) We also appreciate that referral because that is our main way of growing our business. We love having more good people like you to work for!"
Mary Butler
July 31, 2025
"Loretta, with the Patty Heath insurance agency, provided me and my family members a professional, exceptional and pleasant insurance purchase experience. Thank you"
"Thank you for your faithfulness. We love seeing you and we so appreciate your kind gifts. "
John Musson
July 30, 2025
"40+ year SF customer, 30 with Patty Heath. "Stuff happens," and Patty and her effective team have been most responsive, knowledgeable and personable. Staff have been most helpful when optimizing and consolidating our account."
"John, "like a good neighbor" is literal in our case! We love taking care of your family. And thank you for being a good neighbor as well. "
Molly Jones
July 30, 2025
"Excellent service . Automobile insurance"
"Welcome. We even surprised ourselves with the amount of savings! "
Shawnita Williams
July 23, 2025
"Thank you for your help."
"We look forward to helping you more in the future. We love helping people."
Delma Brown
June 20, 2025
"Dustin helped me save money on my auto insurance, he was very sweet and knowledgeable. Would recommend"
"Delma he truly is all of those things! Thank you for taking time to share your thoughts. "
daniel keith
June 16, 2025
"Awesome people Loretta, Shelby, and Kevin are great"
"Daniel, thank you so much! We appreciate the years of loyalty. "
Phillip Booker
June 12, 2025
"Kevin and the staff do a great of helping me with my insurance"
"We love seeing you! Thanks for coming in."
Kiera Matthews
June 4, 2025
"Ms. Loretta Paulin was so polite and helped me get the best for auto insurance policy AND life insurance! She explained everything in a way I could understand it and was able to help me very quickly! I loved her positive attitude!"
"Thank you, Kiera, for taking time to share your thoughts. Our whole office stays positive day after day and it's such a blessing. We love what we do. "
Leslie Melissa
May 21, 2025
"Ms. Loretta was so helpful and very knowledgeable of the information she was giving me."
"Our lovely Loretta enjoyed helping you very much. Thank you for the feedback. It means a lot to all of us. "
thomas steele
May 6, 2025
"They try to go above and beyond they are they best thank Patty and Kevin"
"Thank you for the review, and even more importantly thank you for being our loyal customer for all of these years. It's a pleasure to serve you."
Andrew Singleton
May 3, 2025
"This is the Best Insurance Office in the State Of Virginia. The insurance agents can give lessons on how to treat customers. 100% is less than what they do. THEY GIVE 1000%."
"We have enjoyed helping you for all these years. We really do appreciate you and we look forward to working with you for years to come!"
Sally Edwards
April 30, 2025
"Excellent Support and service"
"Thank you for the feedback. It is so important to us to support our customers and reviews like this keep us motivated to do more! Service is our main goal. "
Champagne Hill
April 15, 2025
"Great customer service! They definitely seem to care about the customer and detail the policies to what you really need and what could be helpful. Ms. Loretta is amazing and so informative! It's nice to discuss policies with REAL people ☺️."
"Thank you, Champagne! Yes, Loretta is amazing and so are you. We love having you in our agency family."
Mike Ritz
April 15, 2025
"Dustin has done a great job providing me insurance for my home and autos. He is very knowledgeable on all facets of insurance. He is very friendly and it is a pleasure doing business with him."
"Thanks Mike. Yes, Dustin is so smart, and he really knows insurance! He loves our customers also. "
kenneth fennell
March 17, 2025
"Kevin and staff helps us qwll thank you"
"Thanks Kenneth, I love my team and we love helping customers like you!"
Cynthia Downs Taylor
March 7, 2025
"State Farm Agent Loretta Paulin provided excellent services today! She assisted my grandson as he applied for renters insurance for his first apartment rental."
"Cynthia, congratulations on your grandson's first apartment! We will take great care of him for you. "