State Farm® Insurance Agent Patty Heath
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luther Woodard
May 7, 2026
"Thank you Kevin McBurnette and Loretta Paulin for your outstanding in person customer service you provided me."
"Ahhh, thank you. Those two really are a great team. We love our customers and we appreciate you!"
Kylee Gutierrez
May 6, 2026
"Loretta with Patty Heath State Farm Office was very insightful and helpful! Delight to talk with !"
"Thank you Kylee, yes, she loves helping people and she does everything that she can. We appreciate you for taking the time to review us. Thank you. "
Justin Callahan
May 6, 2026
"Pleasure to work with. Great staff!"
"Thank you, and yes, I am proud of my staff! Also, being your agent and watching things change along the way means a lot to me. "
Chuck Green
April 24, 2026
"I have been a client of Patty Heath and her insurance agency (State Farm) for over thirty years.Patty and her staff has always had our best interest at heart.Patty also is the agent for three oh my relatives who has always had great representation and we consider her and her staff as friends not just associates!"
"Chuck, thank you for your kind words, they mean a great deal to all of us. One of the highest compliments we can receive is the opportunity to care for your relatives as well. And yes, I am so proud every member of my team. They genuinely care about our customers and train daily to stay current on the many nuances of insurance so they can consistently provide the highest level of service. We are grateful for the opportunity to serve your family. "
Samson
April 23, 2026
"Ever since we've moved here, I've never had a bad experience with them. Kevin, Patty, and other associates have been wonderful to work with and have provided excellent service. I couldn't recommend their services enough."
"Thank you! We think of ourselves as a concierge insurance agency so that everyone is personally taken care of. We are so happy that you have had a good experience with us. "
Lauren DeJoseph
April 16, 2026
"We have been with Patty Health’s office for over 20 years…the staff has always been super helpful. I called today for a couple things and Loretta helped me. As usual, thoughtful and courteous service!"
"Thanks Lauren! We've always enjoyed helping you. We strive to be a concierge-style insurance agency :)"
Gary Jones
April 13, 2026
"Good work"
"Good customer :) It is a pleasure to do business with you. "
ash piña
April 9, 2026
"Had a great experience with this insurance team! Super responsive, and genuinely accommodating throughout the entire process. Big shoutout to Keith for going above and beyond with his help !!"
"We love our guys working here! Thank you for the opportunity to be your State Farm agent. "
Helen T Johnson
April 9, 2026
"Awesome customer service. I love the follow up phone calls."
"Thank you so much. We love working with you!"
Tennell Cypress
April 7, 2026
"Mrs.Loretta was great help!!! Would recommend to anyone."
"Loretta loves to help!"
Pamela Wood
March 27, 2026
"Ms. Loretta Paulin helped me to add another vehicle to our policy today. She was very efficient and very pleasant to speak with. She answered all my questions and concerns in a very professional manner. Thank you so much for all your help."
"Pamela, thank you! We love Loretta. She is truly just like you described every single day. "
viejita maria
March 20, 2026
"Excellent customer service."
"We appreciate the opportunity to be your insurance agent!"
patricia driver
March 16, 2026
"Loretta was extremely helpful, polite and professional in answering my questions. It's so nice to experience excellent customer service nowadays"
"Yes! We believe in "old school" service. That is what our policyholders like you deserve. "
Mark Townsend
February 25, 2026
"Absolutely "Outstanding" customer service provided by Insurance Accnt Rep Loretta Paulin."
"And we think you are an outstanding customer, and we are so happy to be your insurance office. "
Karen Watkins
February 13, 2026
"Kevin is wonderful! He answers the phone every time i call and is so friendly and helpful. I appreciate you guys so much!"
"Karen, the team enjoys working with you. And I thank you for the opportunity to be your State Farm agent. "
Roger Parker
February 13, 2026
"I spoke with Loretta today. I already have homeowner insurance, I just needed to clear the water on some things. We went back and forth with me calling my mortgage company, but I finally understood what was going on. I then explained everything to Loretta and the water became clearer for her too. Loretta is a great person with an awesome attitude for wanting to get things right."
"Yes, thank you for partnering with Loretta. We dig for facts on a daily basis around here to figure out all sorts of things. We pride ourselves on the ability to solve problems. "
karen williams
February 9, 2026
"Great customer service and very knowledgeable about the product. Ms. Loretta was very helpful and friendly. I was very comfortable with her and her knowledge."
"Thank you Karen! That is her goal every day. "
prakash prabhudesai
January 29, 2026
"As always Kevin is very helpful, professional and explains everything very thoroughly and patiently!"
"Kevin knows insurance! And he loves helping people. I am glad that you had a positive experience and thank you for the review, it really matters a lot to us. "
Derek Porter *
January 26, 2026
"Patty Heath and her team are excellent. Ms. Loretta is very professional and detail oriented. Thanks"
"Thanks Derek! Yes, quality control is our top priority. We do pay attention to the details. "
Kay Jay
January 23, 2026
"Loretta Paulin did an exceptional job with helping me secure policies for both my parents and myself, and she made the entire process clear, smooth, and stress-free. She took the time to explain options in a way that was easy to understand, answered all of our questions patiently, and made sure we felt confident in every decision. It’s obvious she truly cares about her clients and their families, not just the policies. I highly recommend Loretta to anyone looking for knowledgeable, trustworthy, and compassionate insurance guidance."
"Thank you so much for your kind and thoughtful words. Yes, it is Loretta’s calling to help people. We are grateful to have her on our team. "
Edenilson Cruz Rivas
January 22, 2026
"The amazing in the are able to answer the question"
Michelle Goodman
January 15, 2026
"ms Loretta is a very helpful sweet person she does exactly what she says she’s gonna do I love that easy to talk to very professional"
"Thanks Michelle, she truly is devoted to her customers. She takes her responsibility very seriously. I appreciate her so much, and I appreciate you!"
Magaline Bolling
December 17, 2025
"very good represent"
"Thank you, that means so much to all of us!"
Marvin Pringle
December 17, 2025
"Great experience"
"I am delighted to hear this. Yes, we had a decrease and we were thrilled about it. "
Rene Hayes
December 15, 2025
"Loretta was very friendly and helpful in getting my issue resolved."
"Thanks for taking the time to review us. We want to make everything clear and as straightforward as possible for our customers. It takes time, but it's definitely worth it!"