State Farm® Insurance Agent Patty Heath
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donna Johnson
August 28, 2026
"State Farm associates are polite and professional and knowledgeable."
Chad B
August 27, 2026
"My wife and I have been with State Farm for years. I often see ads on social media and elsewhere that you can save a high percentage by Shopping your car insurance. We just so happened to be talking about that today and we both agreed that having our agent, Kevin, who has been there for years always have our back is Insurance on top of insurance and we have no need to look elsewhere. Thanks for always being there for us Kevin. The Broaddus family appreciates you!"
"Thank you, Chad! Yes, Kevin is great! We like to think our customers get the experience of a concierge agency—without paying more for it. We really appreciate your kind words!"
israel san
August 27, 2026
"Dustin Lauderhill .
Thank you very much for having a professional and knowledgeable person working with your company, and yes Mr Dustin was very helpful and just great"
"Yes, you hit the nail on the head with Dustin! We are so fortunate to have him on our team. Thank you for taking the time to recognize him!"
Felecia Moore
August 12, 2026
"I use Patty for my insurance. I had the pleasure of spending the day with Kevin today. So kind."
"Thank you Felecia, he truly is! He is a pleasure to work with, and he is so caring to all of our customers. "
Tamika Jones
August 11, 2026
"Kevin McBurnette was very knowledgeable and helpful"
"Thanks Tamika, he has loads of experience. "
Lisa Combs
August 10, 2026
"I’ve always had a great experience with Patty Heath - State Farm. The local phone representatives are consistently kind, friendly, and helpful whenever I have questions or need assistance. It’s nice to know you’re speaking with people who genuinely want to help. Highly recommend!"
"Lisa, we love our jobs because of people like you. "
melissa record
July 30, 2026
"State Farm is a great insurance company to deal with They stand by their word and they pay up when they have to. I’ve dealt with them for years and I’ve always had very good experience with them go State Farm."
wes
July 29, 2026
"Loretta, has done a great job in providing us insurance coverage rates."
"I am so happy that you were properly taken care of. We love what we do!"
Syreeta Davis
July 10, 2026
"Kevin was a wonderful. He was able to break down my policy so I could understand."
"Syreeta yes he is! And he loves helping people like you. Thank you so much for trusting us with your insurance. We are so happy that you are our customer. "
Denesha Wallace
July 1, 2026
"Loretta is very friendly, knowledgeable and has definitely help me with getting my teenage daughter life insurance to give her a financial stability."
"Denesha, you made a wise decision. Thank you for your comments!"
Jacob Solis
June 25, 2026
"Awesome staff! They’re always clear and friendly with their communication regarding policies & claims"
"Jacob, thank you so much! It is so important to us that you receive the treatment that you deserve, just like we would do for our own families. "
Robert Seim
June 12, 2026
"Loretta went above and beyond for my cause. I must have received 5 phone calls with updates. Thank you so much!"
"We pride ourselves on personal service. We don't want you to have to figure everything out on your own. We are here to help. "
Edward Bolling
June 8, 2026
"I enjoyed my experience"
"We enjoy having you as a customer!"
Jocelyn Pritchard
June 7, 2026
"i have never had anyone, much less an insurance agent, bend over so far backwards to help me with a problem I had! She was tenacious, knowledgeable, patient, and kind and she helped me at the end of the day on a Friday no less with minutes to spare before closing. She was awesome! I wish there were more people in the world as helpful and considerate as she was. Thank you again Loretta!!!! Sincerely,
Jocey P."
"Our #1 priority is good service and quality control, and we are happy to help. No one wants to figure all of this stuff out on their own. We are here to help! "
Tamika Hobbs
June 2, 2026
"Loretta from Patty Heath State Farm is always very kind , helpful and very persistent with helping you get the right coverage you need. I have been a customer with this location for a few years now and I am very pleased. I Highly recommend the patty Heath location for your State Farm insurance needs. And ask for Loretta."
"Loretta gives her all to our customers each and every day. It means so much to us for you to take the time to acknowledge her. Thank you so much, Tamika!"
Virginia Commonwealth Realty
May 17, 2026
"I'm so thankful for the staff in this agency. Follow through and follow up is very important to them."
"Thank you! This is our goal. Quality Control. It is truly so nice to work with you as well. "
Luther Woodard
May 7, 2026
"Thank you Kevin McBurnette and Loretta Paulin for your outstanding in person customer service you provided me."
"Ahhh, thank you. Those two really are a great team. We love our customers and we appreciate you!"
Kylee Gutierrez
May 6, 2026
"Loretta with Patty Heath State Farm Office was very insightful and helpful! Delight to talk with !"
"Thank you Kylee, yes, she loves helping people and she does everything that she can. We appreciate you for taking the time to review us. Thank you. "
Justin Callahan
May 6, 2026
"Pleasure to work with. Great staff!"
"Thank you, and yes, I am proud of my staff! Also, being your agent and watching things change along the way means a lot to me. "
Chuck Green
April 24, 2026
"I have been a client of Patty Heath and her insurance agency (State Farm) for over thirty years.Patty and her staff has always had our best interest at heart.Patty also is the agent for three oh my relatives who has always had great representation and we consider her and her staff as friends not just associates!"
"Chuck, thank you for your kind words, they mean a great deal to all of us. One of the highest compliments we can receive is the opportunity to care for your relatives as well. And yes, I am so proud every member of my team. They genuinely care about our customers and train daily to stay current on the many nuances of insurance so they can consistently provide the highest level of service. We are grateful for the opportunity to serve your family. "
Samson
April 23, 2026
"Ever since we've moved here, I've never had a bad experience with them. Kevin, Patty, and other associates have been wonderful to work with and have provided excellent service. I couldn't recommend their services enough."
"Thank you! We think of ourselves as a concierge insurance agency so that everyone is personally taken care of. We are so happy that you have had a good experience with us. "
Lauren DeJoseph
April 16, 2026
"We have been with Patty Health’s office for over 20 years…the staff has always been super helpful. I called today for a couple things and Loretta helped me. As usual, thoughtful and courteous service!"
"Thanks Lauren! We've always enjoyed helping you. We strive to be a concierge-style insurance agency :)"
Gary Jones
April 13, 2026
"Good work"
"Good customer :) It is a pleasure to do business with you. "
Ashley P.
April 9, 2026
"Had a great experience with this insurance team! Super responsive, and genuinely accommodating throughout the entire process. Big shoutout to Keith for going above and beyond with his help !!"
"We love our guys working here! Thank you for the opportunity to be your State Farm agent. "
Helen T Johnson
April 9, 2026
"Awesome customer service. I love the follow up phone calls."
"Thank you so much. We love working with you!"