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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BOBBY BOYD

July 11, 2024

5  out of  5 rating by BOBBY BOYD
"I was extremely pleased with the service I received from this State Farm agent. She was courteous,knowledgeable and patient while helping me to resolve my insurance needs. Thank you Cindra!!!😁"
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Carmen Barrera

July 2, 2024

5  out of  5 rating by Carmen Barrera
"My experience has been excellent. Shelby and Loretta are very helpful and courteous. They always take care of all my inquiries, and insurance services. I had the pleasure of also meeting Patty Heath during my last visit to the office. I have always leave them very satisfied with their work. Highly recommend them!"
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cynthia pettiford

June 21, 2024

5  out of  5 rating by cynthia pettiford
"Ultimately surprised at the amount I saved on bundling always seen the commercial but never took the step to do. It had State Farm for over 30 years home insurance but never bundled now I’m saving tons."
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camille meyers

June 17, 2024

5  out of  5 rating by camille meyers
"Kevin took care of needs and professional every time I come in"
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It’s Ciera•ᅩ•

June 13, 2024

5  out of  5 rating by It’s Ciera•ᅩ•
"Shoutout to Dustin! He helped me so much getting my renters insurance together for my first apartment! Thank you again Dustin!"
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Brice Duncan

June 11, 2024

5  out of  5 rating by Brice Duncan
"Thanks so much!"
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Skylar Hanna

June 10, 2024

5  out of  5 rating by Skylar Hanna
"Loretta was very thorough and helpful, made sure that we were getting the best deals possible"
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Amah Kissimbo

June 7, 2024

5  out of  5 rating by Amah Kissimbo
"It was a really amazing experience. Dustin and the other agents were really helpful making sure I got the best service that would benefit me. if I could rate it 10 starts I would!"
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vivian beard

May 29, 2024

5  out of  5 rating by vivian beard
"Loretta was efficient and detailed and friendly! Very professional service!"
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Jacqueline Pierre-Louis

May 23, 2024

5  out of  5 rating by Jacqueline Pierre-Louis
"Everything was great. Good customer service. Everyone was helpful. I like coming here. Great staff!!"
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Shawnna Daniels

May 21, 2024

5  out of  5 rating by Shawnna Daniels
"Great customer service and very friendly! I recommend Patty Health State Farm. I have been a client for over 30 years! Ask for Loretta when you call! She is the best!"
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Mary Lewis

May 16, 2024

5  out of  5 rating by Mary Lewis
"Dustin was so amazing he help me understand what I was doing for my first time very sweet help me save some money."
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China Yarbough

May 13, 2024

5  out of  5 rating by China Yarbough
"I just want to thank State Farm and Mrs. Loretta Paulin for the help. She was amazing. Very patient and helpful and making sure I understood all of the terms and option all while being professional and sweet. I’m so glad I chose State Farm because they cover me very well and it’s affordable."
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D. M. West

May 7, 2024

5  out of  5 rating by D. M. West
"I misplaced our auto-insurance cards. Loretta Paulin at Patty Heath State Farm sent new cards to me in a matter of minutes, to my substantial relief. Thanks again Loretta! Our Subaru Outback was totaled on April 17th by a hit and run driver. We unexpectedly purchased a new car a few weeks later. The dealer needed confirmation of coverage to close the sale and Loretta provided that information via email in just a matter of a few short minutes. She was a big help in what is typically a stressful situation. Thanks again…again Loretta!"
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B&R SEPTIC

April 22, 2024

5  out of  5 rating by B&R SEPTIC
"Friendly Fast and efficient"
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hany barkat

April 18, 2024

5  out of  5 rating by hany barkat
"Very great customer service best price you can get with you insurance . Thank you so much"
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W Mark Hughes

April 3, 2024

5  out of  5 rating by W Mark Hughes
"Really think that Kevin helps me confidently and thoroughly thank you Patty"
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Bonnie Hardy

March 16, 2024

5  out of  5 rating by Bonnie Hardy
"Everyone in the office was a pleasure to work with! Extremely helpful and gave good guidance!"
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trent cooper

March 15, 2024

5  out of  5 rating by trent cooper
"I am so happy with the service I received when I switched from USAA to State Farm. Loretta, was so helpful and helped me with all of my insurance needs. She continues to provide great service to this day."
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Brad Bartlett

March 15, 2024

5  out of  5 rating by Brad Bartlett
"As always, great customer service and support for my home and auto needs. Loretta is a gem!"
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Bunny Scott

March 1, 2024

5  out of  5 rating by Bunny Scott
"I had the pleasure of working with agent Shelby Maddox . She was very professional and extremely knowledgeable about what my needs were. I was very impressed and will recommend her to anyone who needs insurance."
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Danna A

February 29, 2024

5  out of  5 rating by Danna A
"Thank you Loretta! You are always helpful and so pleasant to speak with."
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wjroark

February 21, 2024

5  out of  5 rating by wjroark
"I had a great experience with Kevin at State Farm. He made the whole process of signing on for home and auto insurance a seamless process. I will certainly recommend the Patty Heat Insurance Company to family and friends."
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Amanda Smith

February 16, 2024

5  out of  5 rating by Amanda Smith
"Statefarm is great. Loretta Paulin provided exceptional service today! Thank you for going above and beyond for our experience today."
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Steve Riley

February 2, 2024

5  out of  5 rating by Steve Riley
"Agent was very diligent and thorough, in preparing and presenting an insurance quote over the phone."